1. Platform and services
Gamifier provides a platform that applies game mechanics and performance feedback to CRM-driven work. Customers may use connectors, rules, goals, quests, challenges, leaderboards, rewards, and related tools according to the plan and configuration available to them.
Some features depend on third-party platforms such as HubSpot, Zendesk, Pipedrive, Salesforce, Salesloft, Outreach, mobile app stores, and marketplace authorization flows.
2. Accounts and registration
The customer or accountable user is responsible for providing accurate account information, maintaining authorized access, configuring players and teams correctly, and ensuring that users invited to Gamifier are permitted to access the service.
Users are responsible for safeguarding credentials, devices, and account access. Activity performed through an account may be treated as activity authorized by that account holder.
3. Trial and subscription use
Gamifier may offer a free trial so customers can test the platform before choosing a paid plan. Trial access may be limited by time, plan, usage, integration configuration, or commercial terms.
After trial access ends, continued use depends on renewal, payment, or another commercial arrangement accepted by Gamifier.
4. Integrations and third-party services
Customers are responsible for reviewing the permissions requested by CRM and marketplace authorization flows before connecting third-party systems to Gamifier.
Third-party services may change their APIs, marketplace policies, scopes, limits, pricing, or availability. Gamifier may need to update connectors or service behavior to maintain compatibility.
5. Acceptable use
Users may not misuse Gamifier, attempt unauthorized access, interfere with platform operation, violate intellectual property rights, submit unlawful content, or use the service in ways that violate applicable laws or agreements.
Customers are responsible for the content, configuration, rewards, team rules, and incentive mechanics they create within their workspace.
6. Intellectual property and content
Gamifier retains rights to the platform, software, product design, code, brand, and Gamifier-created content. Customers retain responsibility for their own data, configuration, and submitted content, subject to the rights needed for Gamifier to operate the service.
7. Support, changes, termination, and contact
Gamifier may update features, plans, connectors, policies, or support processes as the platform evolves. Access may be suspended or terminated if an account violates terms, creates security risk, or fails to meet commercial conditions.
For account support, contact support@gamifier.co. For commercial terms, contact sales@gamifier.co.